Desktop Management

Desktop Management reduces costs and eliminates IT effort through unique Policy-Driven Automation, which enables administrators to automatically and transparently configure, deploy, update, heal and migrate desktops from wherever they are—without having to visit each workstation.

Manufacturers used by KIS to create solutions in this Practice Area: :

• Novell – ZENworks for Desktops (current version is 7.0, actual 5 generation)
• Microsoft – SMS (current shipping version is 2003, actual 3^rd generation)

Business Benefits:

• Reduce Help Desk Calls by 40%
• Increase Application uptime by 60%
• Protect Company from constant security threats
• Provide ability to securely remote control systems
• Provide ability to remove administrator access from Desktop, increasing security tremendously
• Protect users from being able to damage systems
• Manage PC’s as actual investments of corporation
• IT staff can focus on strategic initiatives instead of routine/redundant tasks
• Remote management reduces the need for dedicated IT staff at branch offices. Trouble shooting can be done over the internet.
• With automated software distribution, desktop management and inventory tools, IT staff can provide more service with fewer resources and make more informed IT purchases.

Consultants/ Principal Experts: Sean Canevaro, Allan Hurst, Craig Miller