Availability and performance of your IT infrastructure is vital to the functioning of your business. Most application interruptions or performance problems are reported to IT by end users of the business service. But how do you provide the right information to the right people at the right time so they can take appropriate action? Typically, that information must move across multiple IT groups or people, with differing priorities.
Manufacturers used by KIS to create solutions in this Practice Area
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Net Latency
N-ABLE
ZENworks Enterprise Suite (Network & Systems Mgmt)
Business Benefits:
Network & Systems Management (NSM) are the platforms by which core IT processes are integrated, reducing the labor cost associated with managing IT Systems, IT Operations, and increasing the effectiveness of IT operations.
NSM's availability and performance management solutions allow you to monitor and manage through a single, customizable workspace portal for an end-to-end view.
Enterprise NSM solutions link people, processes, skills and tools together for an integrated approach to problem prevention and resolution.
Ensuring peak performance and availability cost efficiently through intelligent management software solutions will help you meet and exceed both internal and external service level agreements and reduce total cost of ownership.
Enterprise NSM performance and availability management solutions provide the central nervous system for your complicated electronic business landscape. They constantly gather information on your hardware, software and network devices, and, in many cases, cure problems before they actually occur. This technology identifies critical problems as well as misleading symptoms, and then either notifies support staff with the appropriate response, or automatically cures the problem, decreasing operating costs and improving staff efficiency.
Reduce Help Desk Calls by improving network access & performance:
Increase Network Systems uptime
Protect Company from network security threats
Provide ability to remote control network systems
Provide ability to remove admin/root access from Network Systems, increasing security when needed
Protect network systems from damage by users
Manage Network Systems as strategic investments of the corporation
Consultants/ Principal Experts: Sean Canevaro, Allan Hurst, Craig Miller
